StoneLabs Technologies LLC ("StoneLabs," "we," "us," or "our") operates Waggle, a mobile app that helps you compare a product's price and availability across countries. This policy explains what information Waggle collects, how we use it, and the choices and rights you have. It applies wherever Waggle is used, including by residents of the European Economic Area, the United Kingdom, and Brazil.
The short version: we collect the account, preference, and wishlist information needed to run Waggle; we never sell your personal information; purchases always happen on a retailer's own site or in their store, never inside Waggle; and you can ask us to delete your account and data at any time.
1. Information we collect
| Category | What it includes | Why we collect it |
|---|---|---|
| Account information | Name, email address, and a hashed password — or, if you sign in with Apple or Google, the name and email they share with us and a token that confirms your identity. | To create and secure your account, and let you sign back in. |
| Shopping preferences | Your home ("origin") country, the destination countries you search, your preferred currency and unit system. | To show prices in your currency and compare them against your home market correctly. |
| Wishlists & activity | Products you save, quantities, notes, pinned stores, items you mark as bought, searches you run, and — if you choose to use these features — the people you follow and the wishlists you make public or share. | To run the core features of the app, and to show shared content to people you've chosen to share it with. |
| Photos | If you choose to upload a photo (for example, for a future price-report or profile feature), the image file itself. | Only to support the feature you used it for. |
| Device & usage data | Basic technical data such as device type, operating system, app version, crash and performance logs, and approximate region (derived from your network connection, not precise GPS location). | To keep the app working, diagnose problems, and understand overall usage. |
| Advertising identifiers | Your device's advertising identifier (IDFA on iOS, obtained only after you grant permission via Apple's App Tracking Transparency prompt; AAID on Android), used by our ad provider, Google AdMob. | To show ads that help fund the app. If you decline the tracking prompt, you'll still see ads, just not ones personalized using your identifier. |
We do not collect payment card details — Waggle doesn't process payments. We also don't currently use a separate analytics SDK; usage signals come from our own backend logs and the services listed below.
2. How we use your information
- To operate Waggle's core features: search, price comparison, wishlists, following, and sharing.
- To personalize results to your home market, currency, and unit preferences.
- To authenticate you and keep your account secure.
- To respond when you contact support.
- To maintain, debug, and improve the service (for example, understanding which searches are slow).
- To show advertising, including — where you've allowed tracking — ads personalized by Google AdMob.
We do not use your information to make automated decisions that have a legal or similarly significant effect on you.
3. Sharing your information
We don't sell your personal information. We share it only with:
- Service providers who run our infrastructure — our backend and database run on Amazon Web Services (AWS); uploaded photos and product images are stored on AWS S3. These providers process data only on our instructions.
- Sign-in providers — if you sign in with Apple or Google, those companies process the identity token used to authenticate you, under their own privacy policies.
- Google AdMob — our advertising provider, which may use your advertising identifier (see Section 1) to serve and measure ads, subject to Google's own privacy policy.
- Other Waggle users, if you choose to share — a wishlist you mark public, or your profile and activity if you follow or are followed by someone, becomes visible to the people you've shared it with, or to anyone with a public link.
- Law enforcement or authorities, only where required by law or to protect rights, safety, or property.
Product and price information shown in Waggle comes from third-party shopping data providers. That sourcing does not involve sharing your personal information — it's one-way data coming into the app.
4. User-generated content & community features
Wishlists, display names, and public lists you choose to share are visible to the people you share them with. Waggle does not currently have public free-text comments. If you come across shared content that concerns you — or want content involving you removed — contact support@stonelabstech.com and we will review and act on it directly; we don't yet have an automated in-app reporting tool, so every request is handled by a person.
5. Data retention
We keep your account and wishlist data for as long as your account is active. If you ask us to delete your account (Section 7), we delete your personal information, except where we need to keep limited records to comply with a legal obligation or resolve a dispute.
6. International data transfers
StoneLabs is based in the United States, and our infrastructure providers may process data in the United States and other countries. If you're located in the EEA, the UK, or Brazil, this means your information may be transferred outside your region. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for these transfers.
7. Your rights & choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your account and personal information.
- Export your data in a portable format.
- Object to or restrict certain processing, including ad personalization.
- Withdraw consent at any time, where processing is based on consent (for example, the App Tracking Transparency prompt).
This includes rights under the EU and UK GDPR and Brazil's LGPD. To exercise any of these, email support@stonelabstech.com — see our Support page for how account deletion currently works.
8. Children's privacy
Waggle is not directed at children, and we don't knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures — including password hashing and encrypted connections — to protect your information. No method of transmission or storage is perfectly secure, and we can't guarantee absolute security.
10. Changes to this policy
We may update this policy as Waggle changes. We'll update the "Last updated" date above, and for material changes we'll provide a more prominent notice in the app.
11. Contact us
StoneLabs Technologies LLC — New York, NY
Email: support@stonelabstech.com